Marketing as ServiceFreebies for Foodies02/27/09 |
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MediaPost did a great little round up of free offers from various restaurant chains in the last few weeks. What they noticed was that several of these brands were able to achieve similar results to Denny’s without having to buy a SuperBowl ad:
Since neither of these programs received much traditional advertising support, they exemplify the power of well managed social media programs:
Given the economic “nuclear winter” that we find ourselves in, free is one of the few words that will truly turn heads. Sure, any moron can give stuff away free. The question becomes, can you give stuff away in such a way that you attract and then maintain new customers as well as reward existing customers for their continued loyalty? Denny’s certainly tried by doubling up their wait staff and making sure that the chefs were up to the task. I can’t speak for IHOP and Quiznos but certainly with all the store traffic their freebies generated, they had the huge opportunity, an opportunity made all the easier via social media. |
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