Marketing as ServiceSamsung Displays Service in HD07/18/08 |
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The same folks that brought you airport charging stations, are now installing 2,000 displays at retailers to help demystify HD. According to a study by Best Buy, 89% of Americans are confused about HD in some way or another and given that all broadcasts are shifting to HD in 2009, that’s a lot of confusion to address. According to a story in Brandweek:
Samsung’s efforts to make HD easy to understand provides a genuine service to many consumers. That said, it will be interesting to see if consumers respond well to this service since some will undoubtedly be skeptical of the information presuming that it will have a natural bias toward Samsung products. Had Samsung partnered with a credible third-party information source like cNet, then this would be a non-issue and consumers would truly thanks Samsung for the service. Nonetheless, with a couple of thousand kiosks out there, Samsung displays a huge commitment to Marketing as Service. |
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